To stay competitive, energy & utilities must innovate processes focusing in analytics-rich solutions that go beyond operational excellence to improve customer sentiment analysis and unlock new dimensions of value

 

Sensors, smart meters, smart grid and omnichannel customer interaction generate a massive amount of data

With advanced analytics, energy & utilities can harness the data to integrate renewable power sources into their grid, manage and prevent outages, identify fraud patterns, improve customer experience, drive sentiment analysis and more.

  • Eliminate disruptions and service degradation with predictive maintenance & actions to prevent problems before they occur
  • Maintain a secure & resilient grid by detecting & preventing problems in real-time
  • Grow and maintain revenue by offering real-time consumer & wholesale pricing options
  • Leverage multiple data sources to prepare for and be proactive in emergency scenarios
sentiment analysis


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